IBM Support

Sterling Control Center goes down after 5-10 minutes

Troubleshooting


Problem

Newly installed copy of Sterling Control Center goes down a few minutes after starting.

Symptom

The Engine logs show the following errors, associated with accessing the Staging database:


CJDB032E Error while getting instance of JDBC Staging Service.
CJDB027E Control Center required tables are not up-to-date at the target DB Server.

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"5.4;5.4.0.1;5.4.1;5.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21667878