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Unable to logon - Error AAA-SYS-0001

Troubleshooting


Problem

User received the below error while accessing the Cogos Portal "AAA-SYS-0001 - java.util.MissingResourceException: Can't find bundle for base name DispatcherMessages, locale fr"

Symptom

Errors found in pogo log files

ERROR [contentmanager.coordinator.ActiveCMControl] Timer-23: DPR-CMI-4007 Impossible d'exécuter une instance active de Content Manager sur le noeud IP local. Pour plus d'information, consultez les journaux détaillés du répartiteur et de Content Manager. Assurez-vous que le service local de Content Manager est démarré. com.cognos.pogo.bibus.CommandExecutionException: Failed to send HTTP request or read HTTP response
at com.cognos.pogo.bibus.BIBusCommand.handleDefaultException(BIBusCommand.java:310)


FATAL [m.cognos.pogo.reportservice.ProcessManager] CAMLPS-ProcessMgrThread: External Report Server process CAM_LPSvr cannot be started java.io.IOException: Cannot run program "/u03/cognos/c10_64/bin64/CAM_LPSvr" (in directory "/u03/cognos/c10_64/bin64"): java.io.IOException: error=24, Too many open files
at java.lang.ProcessBuilder.start(Unknown Source)

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 January 2026

UID

swg21667853

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