II05256: HOW TO GET MORE INFORMATION ON DYNAMIC ALLOCATION REASON CODES 9700, 9704, 9708, 970C, 9710, AND 9714 FROM SMS.

APAR status

• Closed as canceled.

Error description

• HOWTO
  THIS APAR DOCUMENTS THE METHOD FOR OBTAINING ADDITIONAL
  INFORMATION FROM SMS WHEN DYNAMIC ALLOCATION (SVC99) REASON
  CODES ARE RECEIVED AND THE MESSAGE PROCESSING OPTIONS ARE NOT
  BEING USED.
                                                                 .
  1. RUN SMS TRACE FOR THE FOLLOWING CODES:
                                                                 .
       RC9700 (RSN9700)
       RC9704 (RSN9704)
       RC9708 (RSN9708)
       RC970C (RSN970C)
       RC9710 (RSN9710)
       RC9714 (RSN9714)
                                                                 .
     THE SMS TRACE SHOULD BE ISSUED FROM THE OPERATOR CONSOLE:
                                                                 .
       SETSMS TRACE(ON),TYPE(ALL),SIZE(8M),
            DESELECT(ALL),SELECT(MSG,XXX)
  NOTE:  If the name of the job is known, then please add the
         following to the end of the SELECT statement, after the
         right parenthesis:
       ,JOBNAME(jobname)
  WHERE,
                                                                 .
       XXX     IS DEFINED BY THE REASON CODE BEING ISSUED:
                                                                 .
      9700  XXX SHOULD BE IDAX,ACSPRO,ACSINT
      9704  XXX SHOULD BE CATG
      9708  XXX SHOULD BE VOLREF
      970C  XXX SHOULD BE ACSINT,ACSPRO,VTOCA,VTOCC,VTOCD,
                          VTOCL,VTOCR
      9710  XXX SHOULD BE DISP
      9714  XXX SHOULD BE SMSSJF
                                                                 .
     THE COMMAND MAY BE BROKEN UP BUT EACH PART MUST START WITH
     SETSMS.
  
  2. AS SOON AS THE FAILURE OCCURS, IMMEDIATELY STOP THE SMS
     TRACE USING THE FOLLOWING COMMAND:  SETSMS TRACE(OFF)
                                                                 .
  3. DUMP THE SMS ADDRESS SPACE AND ISSUE THE DUMP COMMAND WITH
     THE FOLLOWING PARMS:
        SDATA=(ALLNUC,CSA,SQA,RGN,LPA,PSA,SWA,SUM,TRT)
  
  4. VIEW THE TRACE USING IPCS OPTION 4.
                                                                 .
      ENTER   VERBX SMSDATA 'TRACE'
                                                                 .
      DO A FIND ON 'IGD' TO IDENTIFY THE MESSAGE THAT WAS ISSUED
      BY SMS BUT NOT EXTERNALIZED. IF THE CODE IS 970C, THEN DO A
      FIND ON 'IGD17', TO ELIMINATE 'IGD' MESSAGES THAT MAY BE
      IRRELEVANT.
                                                                 .
  5. LOOK UP THE MESSAGE IN THE SYSTEM MESSAGES MANUAL.
  
  6. IF STEPS 4 AND 5 DO NOT PROVIDE THE ADDITIONAL INFORMATION
     NEEDED TO DIAGNOSE THE PROBLEM (AND THIS HAS BEEN SEEN WITH
     THE 970C REASON CODE), THEN, USING SAME DUMP, CHECK LOGREC
     DATA BY ISSUING THE FOLLOWING COMMAND:
  
                        IP VERBX LOGDATA
  
     THE LOGREC DATA CAN BE EXTENSIVE, THE ENTRY YOU WILL WANT
     WILL BE A SOFTWARE ENTRY.
  
     - FOR 970C, WITH THE LOGREC DATA DISPLAYED ISSUE 'F 970C'
       GO TO THE 'SYMPTOM RECORD' PORTION OF THE ENTRY THAT
       CONTAINS THE '970C' AND SCAN THE EYE-CATCHER PORTION OF
       THE SYMPTOM RECORD FOR AN 'IGDnnnnnn' MESSAGE.  LOOK UP
       THE MESSAGE IN THE SYSTEM MESSAGES MANUAL.
  
                                                                 .
  NOTE: APAR OY32848 MAY PROVIDE A PERMANENT SOLUTION TO THE
        PROBLEM OF NON-EXTERNALIZED DYNAMIC ALLOCATION REASON
        CODES IN THE SMS ENVIRONMENT, BUT ONLY IF THE ISSUER
        OF THE SVC99 REQUESTS MESSAGES.
                                                                 .
                                                                 .
  ADDITIONAL SYMPTOMS: MSGIKJ56894I MSGIKJ56231I RC04
  WITH ANY OF THE REASON CODES MENTIONED IN THE ABSTRACT.
  MSGICE083A WITH DFSORT.
  ADDITIONAL SEARCH KEYWORDS:
  566528462 5752SC1B4 SVC99 IISMS RC970C RSN9700 RSN970C
  DARC9700 DARC9704 DARC970C DARC9708 RSN9704 RSN9708
  JES2INFO VSAMINFO DB2INFO  5695DF101 5695DF106 5740XYR00
  CBDA015I MSGCBDA015I HCD
  

Local fix

• Additional Information:  See APAR OY32848
  

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels