IBM Support

"The cell or chart that you are trying to change is protected..." when using dynamic forms

Troubleshooting


Problem

User clicks "Company - Data Entry – Report Values". User chooses a data entry form by selecting the relevant parameters, and opens it. User tries to type data into the form. User gets error Problem only affects some forms. Specifically, it only affects forms created to dynamically expand on a dimension. However, if the dimension is hardcoded (in the Column Set) then the user can successfully enter data.

Symptom

The cell or chart that you are trying to change is protected and therefore read-only.
To modify a protected cell or chart, first remove protection using the Unprotect Sheet Command (Review tab, Changes group). You may be prompted for a password.

Cause

There are many potential causes for the same/similar errors.

  • TIP: For more examples, see separate IBM Technote #1666512.

This Technote specifically relates to the scenario where the cause is a code production problem (defect reference APAR PM74277) in some versions of Controller.

Resolving The Problem

Fix:

Upgrade to Controller 10.1.1 RP1 FP1 (10.1.1671) or later.

Workaround:

Modify the form(s) so that the dimension is hardcoded (in the Column Set).

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21666563

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