IBM Support

IC92347: VIOS commands to restart Common Agent are needed in the IBM Syst Director Information Center

 

APAR status

  • Closed as documentation error.

Error description

  • IBM Systems Director (ISD) documentation does not contain
    information about how to stop, start, and to check the status of
    the Common agent on Virtual I/O Server (VIOS) systems.
    

Local fix

  • See the steps in the summary section to stop, start, and to
    check the status of  the Common agent on VIOS
    

Problem summary

  • Commands to stop, start, and to check the status of  the Common
    agent on VIOS are not documented in the ISD Information Center.
     In addition to the steps mentioned to restart the Common Agent
    for the AIX, IBM i, Linux and Windows operating systems in the
    ISD information center topic on 'Managing agents -> Restarting
    agents -> Restarting Common Agents', the documentation will show
     the commands for VIOS as well. Following are the sample of how
    this information may appear in the ISD Information Center.
    
    1. Stop the Common Agent processes.
    - If you are running VIOS,  run the following command to enter
    the root environment (unrestricted shell).
    oem_setup_env
    
    type the following command in the root environment  and press
    Enter:
     /opt/ibm/director/agent/bin/stopagent_vios
    
    Note: This command will stop Common Agent, Platform Agent, and
    SLP. But it will not stop cimserver. Stop the cimserver by
    
    cimserver -s
    
    2. Start the Common Agent processes.
    -If you are running VIOS,  run the following command to enter
    the root environment (unrestricted shell).
    oem_setup_env
    type the following command in the root environment  and press
    Enter:
    /opt/ibm/director/agent/bin/startagent_vios
    Note: This command will start the Common Agent, Platform Agent,
    CIM, and SLP
    
    3.Obtain the status of Common Agent to ensure that it started
    successfully.
    If you are running VIOS, run the following command to enter the
    root environment (unrestricted shell).
    oem_setup_env
    type the following command in the root environment  and press
    Enter:
    /opt/ibm/director/agent/runtime/agent/bin/endpoint.sh status
    
    
    
    Platforms: VIOS
    
    Versions: IBM Systems Director 6.3.2x
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC92347

  • Reported component name

    IBM DIR AGT AIX

  • Reported component ID

    5765DRPAA

  • Reported release

    632

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-16

  • Closed date

    2013-06-04

  • Last modified date

    2013-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SUPPORT","label":"IBM Worldwide Support"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"632","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SGZ2Z3","label":"IBM Systems Director"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"632","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
22 August 2022