Troubleshooting
Problem
This technote discusses an obscure error that can happen if ksh isn't installed on Linux before installing SDS 6.3.1 or 6.4.
Symptom
When installing SDS 6.3.1 or 6.4 on Linux platform the installer fails with the following error:
GLPINS005E The IBM Security Directory Server licenses cannot be installed.
The install log from /var/ibm/InstallationManager/logs/ folder such as 20140221_1122.xml reports:
<message>Cannot run program "/opt/ibm/ldap/V6.3.1/tmp/license/idsLicense": java.io.IOException: error=2, No such file or directory</message>
[{"Product":{"code":"SSVJJU","label":"IBM Security Directory Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.3.1;6.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21665599