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QRadar: Console may not display correctly in Internet Explorer

Troubleshooting


Problem

This technote describes a user interface issue that may be observed with multiple versions of Internet Explorer.

Symptom

If an administrator selects the Admin tab in the user interface (UI), they may not be able to navigate to other tabs until the browser configuration is updated.

This issue is linked to a display issue when the browser setting for Document mode is configured to an incorrect value.

Additional symptoms: administrators might notice that text typically located on the right-hand side of the screen is displayed much farther left than expected.

Text displayed incorrectly in Internet Explorer 8:


This issue has also been reported by administrators who use a Group Policy Object that restricts or sets the Document mode in Internet Explorer to an incorrect version.

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Admin Console","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21665587

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