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Connection authorization failure when running OMNIbus TCR report

Troubleshooting


Problem

When running the OMNIbus TCR report such as Events Details or Events Summary, receive the error Connection authorization failure occurred. Reason: User ID or Password invalid. However, when I test the database connection, the test is successful.

Symptom

The successful testing of a TDW datasource within TCR does not confirm a BIRT based report will run correctly.
The following error is received when running the report -
+ Cannot open the connection for the driver:
org.eclipse.birt.report.data.oda.jdbc
Failed to get connection.
SQL error #1: [jcc][t4][2013][11249][3.50.152] Connection authorization failure occurred. Reason: User ID or Password invalid. ERRORCODE=-4214, SQLSTATE=28000

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21664078

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