IBM Support

"Something severe happened. Connection to FAP Db has probably been down. It is now re-established" caused by incorrect TM1 client installation (on FAP server)

Troubleshooting


Problem

User launches "IBM Cognos 8 FAP" from the start menu. The Controller "Financial Analytics Publisher" (FAP) Window appears.
User starts an initial publish. User clicks the 'logs' tab. After a few seconds, an error appears.

Symptom

Something severe happened. Connection to FAP Db has probably been down. It is now re-established

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21663485