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Unable to open reports in OpenPages application using Internet Explorer

Troubleshooting


Problem

In some environments, when trying to open reports from OpenPages application in Internet Explorer 8, 9 or 10, the following error message is displayed: CM-REQ-4158 The search path "/content/folder#@na#e='folder'#/report[@na#e='report'] is invalid. The same error could also occur when trying to view log in Export Configuration and Import Configuration in OpenPages application which is IBM Cognos report.

Symptom

In Internet Explorer, the following error message is displayed when opening reports:

CM-REQ-4158 The search path "/content/folder#@na#e='folder'#/report[@na#e='report'] is invalid.

Clicking on Details link displays the following error message:

CM-REQ-4016 This search path contains an invalid class name "folder#@na#e='folder'#".

[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;6.2.1;6.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21662817

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