Troubleshooting
Problem
Attempts to start IBM Rational DOORS client results in error "The procedure entry point?qss_convertWidecharToUTF8@YAXPADPB_WH@Z could not be located in the dynamic link library general_library.dll".
Symptom
The procedure entry point?qss_convertWidecharToUTF8@@YAXPADPB_WH@Z could not be located in the dynamic link library general_library.dll.
Attempts to start DOORS client results in error "Entry point not found"
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2;9.5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21661699