Troubleshooting
Problem
After installation, ncp_model fails to start. After checking database connectivity using ncp_db_access.pl the following error is received.
Symptom
install_driver(DB2) failed: Can't load '/opt/IBM/tivoli/netcool/precision/perl/lib/site_perl/5.8.8/i686-linux-thread-multi/auto/DBD/DB2/DB2.so' for module DBD::DB2: libpam.so.0: cannot open shared object file: No such file or directory at /opt/IBM/tivoli/netcool/precision/perl/lib/5.8.8/i686-linux-thread-multi/DynaLoader.pm line 230.
at (eval 2) line 3
Compilation failed in require at (eval 2) line 3.
[{"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Discovery and RCA","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21650677