Troubleshooting
Problem
Attempts to start IBM Rational DOORS Quality Center Interface (QCI) Administration tool results in error 'QCI License not found at the specified location'
Symptom
Full error message is as follows:
'QCI License not found at specified location'
[{"Product":{"code":"SSJNXD","label":"Rational DOORS HP Quality Center Integration"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.5.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: 3rd Party","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
23 July 2020
UID
swg21650552