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Rational DOORS help home page is not updated after you install help locally from a version 9.5.1.2 archive file

Troubleshooting


Problem

When you install help on a local computer from the Rational DOORS version 9.5.1.2 archive file (DoorsDWA_SDF9.5.1.2_updateSite.zip) using the Local Help Updater, the help home page is not updated. New English and globalized home pages are included in the archive .jar files, but the previous 9.5.1 version is displayed in the help window.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21649606