Troubleshooting
Problem
During run of configCC.sh you get asked for settings for Cognos. When you skip this part you run into errors and configCC.sh stops. You can not start Sterling Control Center
Symptom
configCC.sh stops
On the screen you see:
You entered the following :
Cognos database hostname = n
Cognos database port = 41003
Cognos DB name (SID) = h
Cognos database userid = n
Cognos database password = ********
Cognos dispatcher port = 1
Is this correct(Y/N)?[Y]y
java.lang.RuntimeException: Problem in encrypting Cognos configuration,
check log/CCInstall.log.
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"5.4.1;5.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 December 2019
UID
swg21648410