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IV11471: SYSTEM CRASH AT SO_EXIT+000364 APPLIES TO AIX 7100-02

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APAR status

  • Closed as program error.

Error description

  • System crashes with the following stacks.pvthread+019600
STACK:
[0050AB64]so_exit+000364 ()
[006B8584]fs_exit+000044 ()
[001741F8]kexitx+0006F8 (??)
[000A188C]kexit+00008C ()
[kdb_get_virtual_memory] no real storage @
FFFFFFFF3FFFE60
[kdb_read_mem] no real storage @ FFFFFFFFFFF6320

Local fix

  • N/A

Problem summary

  • System crashed with below stack
 0050AB64 so_exit+000364 ()
 006B8584 fs_exit+000044 ()
 001741F8 kexitx+0006F8 (??)
 000A188C kexit+00008C ()
 kdb_get_virtual_memory  no real storage @
FFFFFFFF3FFFE60
 kdb_read_mem  no real storage @ FFFFFFFFFFF6320

Crash analysis with vmlog subcommand shows
EXCEPT_SKEY.

Problem conclusion

  • The crash happened due to insufficient storage key to access
network memory. Appropriate storage key  is added, so that
network memory can be accessed. With this change system crash
is prevented.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV11471
    • 

  • Reported component name
    AIX V7.1
    • 

  • Reported component ID
    5765H4000
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Submitted date
    2011-11-29
    • 

  • Closed date
    2011-11-29
    • 

  • Last modified date
    2013-02-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    
IV10328
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    AIX V7.1
    • 

  • Fixed component ID
    5765H4000
    • 



Applicable component levels


    

  • R710  PSY  U846312
       UP12/10/26  I  1000
    • 



PTF to Fileset Mapping








      
              
                            

              

              [{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSMV87","label":"AIX 6.1 Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSMVAX","label":"AIX Express Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11R","label":"AIX 7.1 HIPERS, APARs and Fixes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 February 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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