Automation Scripting – Attribute Launch Point – Setting field as required

Answer

In the following example, the Service Request SITEID will be required when a new SR is created.

1) Go To – System Configuration – Platform Configuration – Automation Scripting – click on Select Action – Create – Scripting with Attribute Launch Point:



2) Within the 'Create Script with Attribute Launch Point : Step 1 of 3' add the following:

Launch Point: TICKETID
Description: Setting SITEID required
Active: CHECKED
Object: SR
Attribute: TICKETID



Click on the 'Next' button.

3) Within the 'Create Script with Attribute Launch Point : Step 2 of 3' add the following:

Script: TICKETID
Description: Setting SITEID required
Script Language: jython



4) Within the Variables pane, click on New Row. Add the following:

Variable: TICKETID
Variable Type: INOUT
Override? CHECKED
Binding Type: ATTRIBUTE
Launch Point Attribute: TICKETID




5) Within the Variables pane, click on New Row. Add the following:

Variable: SITEID
Variable Type: INOUT
Override? CHECKED
Binding Type: ATTRIBUTE
Launch Point Attribute: SITEID



6) Click on Next button. Within the 'Create Script with Attribute Launch Point : Step 3 of 3' add the following script:

if TICKETID is not None:
SITEID_required = True



Click on the Create button. Correct any error that may appear. The following dialog will be displayed:



7) Access the SR application – click on New Row – the SITEID field will now be required: