IBM Support

Unable to log in to TM1 Web using CAM and multiple dispatchers: login did not work

Troubleshooting


Problem

Cognos BI can set up the mulitiple Gateway Dispatcher URI for failover in Cognos Configuration. However, there is no information concerning TM1 when using CAM authentication.

Symptom

If not set up correctly, may see error:

login did not work

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Server","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF002","label":"AIX"}],"Version":"10.1.1;10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21645974