Troubleshooting
Problem
The TEPS activity log workspaces only show error messages, informational and warning messages are not displayed.
Symptom
No warning (ANRxxxxW) or informational (ANRxxxxI) messages are displayed in the TEPS 'Activity Log' or 'Activity Log Errors' workspaces.
Cause
With the default configuration only error messages are enabled for display in the workspaces.
Diagnosing The Problem
The environment configuration file can be reviewed to determine the settings for the types of messages displayed in the activity log workspaces.
A. Location
a. Windows: <install_dir>\itm\TMAITM6
Example: C:\IBM\itm\TMAITM6
b. AIX/Linux: <install_dir>/itm/config
Example: /opt/Tivoli/TSM/Reporting/itm/config
B. Name
a. Windows: kskenv_xxx (xxx = name of the agent instance)
Example: kskenv_myinstance
b. AIX/Linux: sk.ini
Resolving The Problem
The display of warning or informational messages can be enabled by changing the values in the agent environment file:
KSK_QUERYWARN=1
KSK_QUERYINF=1
After changing the values, the agent for the monitored server which had the values altered will need to be recycled in the TEMS.
The following variables related to the activity log workspaces are available for configuration:
KSK_ACTLOG_ON=1 -- Default Value = 1
Queries the Tivoli Storage Manager activity log entries. Turns it on or off
KSK_LOGTOQUERY, Default Value = There is no default value
Specify activity log message numbers to be mined without attention to the message severity. For example, 4005, 4007, 4018, 4037, 4987. Separate numeric values with a comma (,). The maximum number of messages you can specify is 40.
KSK_LOGNOTTOQUERY, Default Value = There is no default value
Specify activity log message numbers that you want to exclude from any results. For example, 4005, 4007, 4018, 4037, 4987. Separate numeric values with a comma (,). The maximum number of messages you can specify is 40.
KSK_QUERYERR, Default Value = 1
Queries the Tivoli Storage Manager server for all error entries in the activity log.
KSK_QUERYINF, Default Value = 0
Queries the Tivoli Storage Manager server for all informational entries in the activity log.
KSK_QUERYWARN, Default Value = 0
Queries the Tivoli Storage Manager server for all warning entries in the activity log.
KSK_QUERYSEV, Default Value = 1
Queries the Tivoli Storage Manager server for all severe entries in the activity log.
See the Administrator's Guide for a full listing of variables available for the TEPS workspaces:
http://pic.dhe.ibm.com/infocenter/tsminfo/v6r4/topic/com.ibm.itsm.srv.doc/t_rpt_env_file.html
Product Synonym
TSM
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Document Information
Modified date:
17 June 2018
UID
swg21645491