IBM Support

Unable to login to InfoSphere Information Server Websphere Application Server (WAS) Administration Console.

Troubleshooting


Problem

WebSphere Application Server (WAS) admin user is unable to login to WAS admin console, and cannot stop WAS using MetadataServer.sh script when xmeta repository is hosted on a remote Oracle server.

Symptom

Oracle 1012 errors are logged in SystemOut and SystemErr logs.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7;8.5;8.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21645118