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Closing DOORS results in "Failed to load JNI Shared library ..." error

Troubleshooting


Problem

Attempts to close the IBM Rational DOORS client 9.5 results in the error "Failed to load the JNI shared library "C:\Program File (x86) \IBM\Rational\DOORS\9.5\ibm_jre60\bin\j9vm\jvm.dll".

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2;9.5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21642836