Troubleshooting
Problem
Attempts to create a Work-Item in IBM Rational Team Concert results in the error "Error loading properties for editing the work item" in web browser only.
Symptom
The full error message is as follows:
Error fetching or storing Task X | Details: Error loading properties for editing the work item
This behavior is observed only after a upgrade.
The WI creation fails on in the web-client only and works as expected in the Eclipse client
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Work Items","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"3.0;3.0.1;3.0.1.1;3.0.1.2;3.0.1.3;3.0.1.4;3.0.1.5;3.0.1.6;4.0;4.0.0.1;4.0.0.2;4.0.1;4.0.2;4.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21642738