Troubleshooting
Problem
Attempts to log in to IBM Rational DOORS fails resulting in the error "Cannot connect to server ... OS user authentication is enable on the server".
Symptom
You can not start DOORS client.
When you attempt to login, DOORS report displays the following message:
Cannot connect to server <port>@<ip address>
OS user authentication is enable on the server.
To connect to the server, you must upgrade your client to version 9.3 or later.
image
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.7;9.3.0.6;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21642392