Troubleshooting
Problem
Import process employed for importing a platter from an Image Services source server into an IS destination server fails
Symptom
The following errors are reported in the Image Services elog:
2013/03/11 13:57:16.673 90,0,18 <fnsw> docimport 9 (10887.1.6968 0x2a87.1) ...
Docimport Job#=9, surf=2000034: Doc 293596945, ssn xxxxxxxxxx, Can't get index description, name='Worksource'
2013/03/11 13:57:16.673 90,0,18 <fnsw> docimport 9 (10887.1.6968 0x2a87.1) ...
Docimport Job#=9, surf=2000034: Translate descriptor to DIR failed. Document id=293596945, ssn=xxxxxxxxxx
[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Image Services","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.2;4.1.2;4.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
30 April 2025
UID
swg21628282