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Launching Rational DOORS with dongle license keys results in "Flexnet error -9,57 invalid host" error

Troubleshooting


Problem

Attempts to launch IBM Rational DOORS with dongle license keys results in the error "Flexnet error -9,57 invalid host".

Symptom

The full error message:

License Error : Invalid Host.
The hostid of this system does not match the hostid specified in the license file,
Feature:       DOORS
Hostid:         FLEXID=123456789
License path: C:\Program files (x86)\IBM\Rational\DOORS\9.4\License\License.dat;
FLEXnet Licensing error:-9,57
For further information, refer to the FLEXnet Licensing End User Guide, available at "www.macrovision.com"

image

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Licensing","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.4;9.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21627893