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Using Rational Team Concert server rename feature to rename Rational Change and Rational Synergy links stored in Rational Team Concert

Troubleshooting


Problem

Moving an IBM Rational Change / Rational Synergy server that results in a hostname, port number or database name change causes the existing links in Rational Team Concert (RTC) work items to no longer be valid.

Symptom

Change requests of Rational Change and tasks of Rational Synergy can be migrated/linked to Rational Team Concert as work items using Rational Synchronization Server or Rational Synergy for Rational Team Concert interface. The migrated (or linked) change request (or task) link would be stored in Rational Team Concert work items as a reference to its associated change request / Synergy task.

Problem arises when Rational Change or Rational Synergy is moved and this changes the hostname, port number and even sometimes database name. The existing links in \Rational Team Concert work items are no longer valid. Here the existing links should be updated accordingly.

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0;4.0.0.1;4.0.0.2;4.0.1;4.0.2","Edition":"Standard","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Synch FW \/ Srvr","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.1;5.2;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21627866

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