IBM Support

How to determine the exact cause of the slow response of the product

Question & Answer


Question

How can you determine the exact cause of the slow response when using the IBM Rational Application Developer for WebSphere or Rational Software Architect the products?

Cause

You are performing some activity in the product and the response is slow. This technote describes how you can gather a profiling trace to measure the time taken by individual method calls. Please note that there is no tool inside the product to read the generated trace, but you can supply it to IBM support for investigating the observed performance problem.

Answer

  1. Open a Service Request.

  2. Send the file to IBM support, together with a description of the steps you took in the application during the profiling session.

  3. Work with IBM Support to determine the next steps for resolving the problem based on the profiling information.

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Document Information

Modified date:
10 September 2020

UID

swg21627067