IBM Support

Unable to run reports from a new install of Sterling Control Center 5.4

Troubleshooting


Problem

From the Sterling Control Center Console clicking on reporting gives the error; The connection with the Cognos Business Intelligence Server has not been established.

Symptom

Unable to run reports from Sterling Control Center

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.4;5.4.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21627016