Troubleshooting
Problem
Explains the possible reasons and solutions when getting the message "Cannot retrieve execution traces on server
Symptom
The test suite is successful and returns the test results specified in the Excel scenario file, but the message "Cannot retrieve execution traces on server <your server>" shows in the results page, and the additional trace information requested in the run page is not available.
[{"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5;8.0;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6MTS","label":"WebSphere ILOG JRules"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Modules:Execution Server (BRES \/ RES)","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1;7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
10 August 2022
UID
swg21627010