Troubleshooting
Problem
Installing IDM Desktop 4.0.3 fails on Windows 64-Bit OS when setup is done using Software distribution software. The Software distribution software uses SYSTEM Account for doing the installation. Installing IDM Desktop with SYSTEM account returns an error code -3.
[{"Product":{"code":"SS5USE","label":"IBM FileNet Web Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"IDM Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.3","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21625162