Troubleshooting
Problem
User imports data into one actuality. This is very quick (for example 2 minutes). User then importa data into a different actuality (for example 'BU'). This takes a long time (for example 1 hour).
Symptom
In one real-life customer case, there was an extremely long delay occurred when import data into a particular actuality.
- No other actuality was affected
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21622031