IBM Support

"The operating system is not adequate for running..." when trying to install TM1 client on Controller application server, in order to configure FAP

Troubleshooting


Problem

Administrator is configuring the Controller application server. As part of this, they are trying to install the TM1 client. Administrator launches the TM1 client instalaltion wizard, but receives an error.

Symptom

IBM Cognos TM1 Installation Wizard
The operating system is not adequate for running IBM Cognos TM1.
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21609542