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ClearCase MultiSite synchronization gets blocked for Feature Level 6 VOB families if one site upgrades to 8.0 (versions 8.0 through 8.0.0.3).

Troubleshooting


Problem

Attempts to synchronize a packet between a 8.0.0.x VOB server and a 7.1.2.x VOB server (either direction) where the VOB family feature level is 6 results in the warning "Cannot read header of packet" and the import fails.

Symptom

A ClearCase 8.0.0 VOB server that is hosting a Feature Level 6 VOB replica is unable to import packets for that replica generated on a 7.1.2 VOB server, and generates export packets from that replica that are not readable (can not be imported) by a 7.1.2 VOB server.

Packet imports fail with warning message:

multitool: Warning: Cannot read header of packet
/opt/rational/clearcase/shipping/ms_ship/incoming/sync_abc_2012-08-
23T095226+0200_2316: Invalid argument
multitool: Error: File
/opt/rational/clearcase/shipping/ms_ship/incoming/sync_abc_2012-08-
23T095228+0200_8428 is not a sync. packet

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Synchronization","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1.2.2;7.1.2.3;7.1.2.4;7.1.2.5;7.1.2.6;7.1.2.7;8.0;8.0.0.1;8.0.0.2;8.0.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21609491

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