IBM Support

Database Error Number 2601

Troubleshooting


Problem

Unable to return rotating assets using the Issues and Transfers application.

Symptom

Steps to reproduce:

1. Go to the Inventory module.
2. Go to the Issues and Transfers application.
3. Select a storeroom.
4. Select "Items for Return".
5. Choose a rotating asset.
6. Save.

Error message comes up: "BMXAA4211E - Database error number 2601 has occurred when operating on PLUSPWOPRICETOTALS : Site=BEDFORD Work Order=12345. Report the error to the owner of the deployment."

Excerpt from log file:

Cannot insert duplicate key row in object 'dbo.pluspwopricetotals' with unique index 'pluspwopricetotals_ndx2'. The duplicate key value is (BEDFORD, 12345).

com.microsoft.sqlserver.jdbc.SQLServerException: Cannot insert duplicate key row in object 'dbo.pluspwopricetotals' with unique index 'pluspwopricetotals_ndx2'.
The duplicate key value is (BEDFORD, 12345).

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Issues \u0026 Transfers","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;6.2.7;6.2.8;7.1;7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 September 2025

UID

swg21609490

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