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Chrome browser displays a blank page for View Installed Packages, log files, or installation history files

Troubleshooting


Problem

In IBM Installation Manager, a blank browser shows when you view a log file, a list of the installed packages, or an installation history file with a Chrome browser.

Cause

The Chrome browser does not show .xml files from the file system that have associated .xsl style sheet.

This issue has been reported:

Issue 47416: Allow a directory tree to be treated as a single origin

Issue 39616: XML with XSL not shown under file:// scheme

To reproduce the issue:

  • Click File > View Log. Select a log file and click the open log file icon.
  • Click File > Installation History. Select an installation entry and click the open installation history file icon.
  • On Windows, click Start > [All] Programs > IBM Installation Manager > View Installed Packages.

The installed.xml file is used when you click View Installed Packages. The following lines from this file show that a .xsl style sheet is used:

<?xml version='1.0' encoding='UTF-8'?>
<?installInfo version='0.0.3'?>
<?xml-stylesheet type='text/xsl' href='installed.xsl'?>

Resolving The Problem

To work around this issue:

  • Use a different browser like Mozilla Firefox or Microsoft Internet Explorer.
  • NOTE: This solution might be a security vulnerability for Chrome and is not recommended by IBM. For more information, see Issue 4197: Further restrict access of file URL.
  • Use the --allow-file-access-from-files command line option to start the Chrome browser.

[{"Product":{"code":"SSDV2W","label":"IBM Installation Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"1.0;1.0.0.1;1.0.0.2;1.0.0.3;1.0.0.4;1.0.0.5;1.1;1.1.0.1;1.1.0.2;1.1.1;1.1.2;1.2;1.2.1;1.3;1.3.1;1.3.2;1.3.3;1.3.4;1.3.4.1;1.4;1.4.1;1.4.2;1.4.3;1.4.4;1.5;1.5.1;1.5.2;1.5.0.1;1.5.3;1.6","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 October 2021

UID

swg21609349