IBM Support

How to install/upgrade Controller server/client

Troubleshooting


Problem

Customer is looking for advice on how best to install or upgrade the Controller server and/or client version. Is there any best practice advice available?

Cause

Customer has already read the official documentation (online, or in the PDF documents such as "ctrl_arch.pdf", "ctrl_inst.pdf" and "qrc_ctrl_inst.pdf", which are located inside some older-versions of Controller's installation media) but is looking for a more "step-by-step" guide with screenshots etc.

Resolving The Problem

This Technote contains many documents created by IBM Support which gives 'top tips' and best practices based on customer feedback.
  • NOTE: These documents are the most recent versions available at the time this Technote was last updated (April 2020)

Controller 10.4.2 (Released December 2019)

Installation of (new) server:
  • 01.Installing & Configuring IBM Cognos Controller 10.4.2 server - Support Proven Practice.pdf
Upgrade of (existing) server:
  • 03. Upgrading to IBM Cognos Controller 10.4.2 (from Controller 10.4.1) - Basic Steps - Support Proven Practices.pdf
Installation of client:
  • See separate Technote #1965917.
Server architecture and recommended specifications:
  • See separate Technote #0871602.
How to configure FAP, including installing Planning Analytics:
  • See separate IBM Technote #6195375

Controller 10.4.1 (Released June 2019)

Installation of (new) server:
  • 01.Installing & Configuring IBM Cognos Controller 10.4.1 server - Support Proven Practice.pdf
Upgrade of (existing) server:
  • 03a. Upgrading to IBM Cognos Controller 10.4.1 from Controller 10.4.0 - Basic Steps - Support Proven Practices.pdf
Installation of client:
  • See separate Technote #1965917.
Server architecture and recommended specifications:
  • See separate Technote #0871602.
How to configure FAP, including installing Planning Analytics:
  • See separate IBM Technote #6195375
  

Controller 10.4.0 (Released December 2018)

Installation of server:
  • https://www.ibm.com/support/knowledgecenter/SS9S6B_10.4.0/com.ibm.swg.ba.cognos.qrc_ctrl_inst.10.4.0.doc/c_qsg_ctrl_settinguptheenvironment.html
Installation of client:
  • See separate Technote #1965917.
Server architecture and recommended specifications:
  • See separate Technote #0871602.
How to configure FAP, including installing Planning Analytics:
  • See separate IBM Technote #6195375

Controller 10.3.1 (Released November 2017)

Installation of server:
  • 01c.Installing & Configuring IBM Cognos Controller 10.3.1 server - Support Proven Practice.pdf
Installation of client:
  • See separate Technote #1965917.
Server architecture and recommended specifications:
  • See separate Technote #0871602.
   

Controller 10.3.0 (Released December 2016)

Installation of server:
  • 01c.Installing & Configuring IBM Cognos Controller 10.3.0 server - Support Proven Practice.pdf
Installation of client:
  • See separate Technote #1965917.
Server architecture and recommended specifications:
  • See separate Technote #0871602.
   

Controller 10.2.1 (Released March 2015)

Installation of server:
  • 01d.Installing & Configuring IBM Cognos Controller 10.2.1 server - Support Proven Practice
Installation of client:
  • The process to install the Controller 10.2.1 client is exactly the same as when using the 10.2.0 client, so you can use the attached "02. How to install the IBM Cognos Controller 10.2 client - QUICK START guide - Support Proven Practice" guide. The only difference is that Controller 10.2.1 now supports Excel 2013
  • TIP: Basic installation instructions can also be found inside Technote #1965917.
Upgrade from previous version:
  • 03b. Upgrading to IBM Cognos Controller 10.2.1 from a previous Controller version - Support Proven Practices
Server architecture and recommended specifications:
  • In general terms, you can still use most of the contents of "04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice". However, the Excel link benefits from more CPU/RAM. Updated advice is therefore available inside separate IBM Technote #2005966
How to install/configure TM1 for use with FAP:
  • See separate IBM Technote #721265
  • NOTE: That IBM Support-created document was created by a different author from the guides found in this Technote.
How to install DB2 Server for use with Controller:
  • 06c.Installing & Configuring IBM DB2 10.5 for use with Cognos Controller 10.2 - Support Proven Practice.pdf

Controller 10.2 (Released June 2014)

Installation of server:
  • 01b.Installing & Configuring IBM Cognos Controller 10.2 server - Support Proven Practice
Installation of client:
  • 02. How to install the IBM Cognos Controller 10.2 client - QUICK START guide - Support Proven Practice
Upgrade from previous version:
  • 03. Upgrading to IBM Cognos Controller 10.2.0 from a previous Controller version
Server architecture and recommended specifications:
  • 04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice
How to install/configure TM1 for use with FAP:
  • See separate IBM Technote #1679216, specifically the attached document "Installing_FAP_for_Cognos_Controller_10.2_Best_Practice.pdf" (that document is also known as "Installing the Financial Analytic Publisher (FAP) for Controller 10.2" and "Installing & Configuring IBM Cognos Controller 10.2 FAP with TM1 10.2.2").
  • NOTE: That IBM Support-created document was created by a different author from the guides found in this Technote.
How to install DB2 Server for use with Controller:
  • 06c.Installing & Configuring IBM DB2 10.5 for use with Cognos Controller 10.2 - Support Proven Practice.pdf

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Document Information

Modified date:
24 April 2020

UID

swg21608353

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