IBM Support

Windows install of InfoSphere Information Server fails during the DB2 install with return code 1603

Troubleshooting


Problem

IBM InfoSphere Inforrmation Server fails to install on Windows. The error in the InfoSphere installation log includes the message: com.ibm.is.install.exception.InstallException: CDIIN4544E: The DB2 installation failed: the return code was 1603

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.7;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21608261