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Failure due to underlying exception - customTableDataUpload for Guardium v8.01

Troubleshooting


Problem

Scheduled job Exception with "Communications link failure due to underlying exception" on the customTableDataUpload_80, customTableDataUpload_104, customTableDataUpload_105 or customTableDataUpload_106 trigger. When running Guardium v8.01 Central Manager

Symptom

Scheduled Job exceptions similar to:
>>>>
2012-06-24 09:00:05.0 customTableDataUpload_104 trigger:
customTableJobGroup.customTableDataUpload_104
479 total inserts.
Error occurred while upload on datasource: <collector/aggregator hostname> :
Cannot get connection. 1
<<<<


These exceptions commonly occur every 5 minutes for one or more of the customTableDataUpload_80, customTableDataUpload_104, customTableDataUpload_105 or customTableDataUpload_106 jobs

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Central Manager and Aggregator","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.0.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21607822

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