Troubleshooting
Problem
If you have difficulties configuring IBM Tivoli Netcool Configuration Manager (ITNCM) TCR so that it can successfully connect to an Oracle DB.
Symptom
You may see the following errors:
- QE-DEF-0285 Logon failure.
QE-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: testDataSourceConnection
UDA-SQL-0432 Unable to locate the gateway "libcogudaor".
And in Data Manager the following message may also be displayed:
- DS-DBMS-E402: UDA driver reported the following:
UDA-SQL-0432 Unable to locate the gateway "libcogudaor9".
DS-DBMS-E306: UDA driver error connecting to 'Alias Name'.
Depending on the Oracle version the message may also list "libcogudaor10"
[{"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF002","label":"AIX"}],"Version":"6.2;6.3.0;6.4;6.4.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg21606602