IBM Support

BPF Explorer throws error "Provider cannot be found, it may not be properly
installed" when logging in.

Troubleshooting


Problem

When logging into IBM FileNet Business Process Framework (BPF) Explorer on a Windows 64-bit system the following error dialog box may appear: "Provider cannot be found, it may not be properly installed".

[{"Product":{"code":"SSNVLC","label":"FileNet Business Process Framework"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.1.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21606389