Troubleshooting
Problem
After what seems to be a successful install of IBM SPSS Deployment Manager on a Windows Vista machine, user is presented with the following error message in the Deployment Manager logs (%appdata%\SPSSInc\DeploymentManager\spssemgr.log): !SESSION 2012-07-02 13:06:43.842 eclipse.buildId=I20080617-2000 java.fullversion=JRE 1.6.0 IBM J9 2.4 Windows Vista x86-32 jvmwi3260sr7- 20100219_54049 (JIT enabled, AOT enabled) J9VM - 20100219_054049 JIT - r9_20091123_13891 GC - 20100216_AA BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_AU Command-line arguments: -os win32 -ws win32 -arch x86 !ENTRY org.eclipse.equinox.app 0 0 2012-07-02 13:07:07.539 !MESSAGE Product com.spss.mgmt.common.application.product could not be found. !ENTRY org.eclipse.osgi 4 0 2012-07-02 13:07:07.563 !MESSAGE Application error !STACK 1 java.lang.RuntimeException: No application id has been found. at org.eclipse.equinox.internal.app.EclipseAppContainer. startDefaultApp(EclipseAppContainer.java:236) at org.eclipse.equinox.internal.app.MainApplicationLauncher.run (MainApplicationLauncher.java:29) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher. runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher. start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run (EclipseStarter.java:382) at org.eclipse.core.runtime.adaptor.EclipseStarter.run (EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:48) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:600) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java: 549) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504) at org.eclipse.equinox.launcher.Main.run(Main.java:1236) !ENTRY org.eclipse.osgi 2 0 2012-07-02 13:07:07.574 !MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists: !SUBENTRY 1 org.eclipse.osgi 2 0 2012-07-02 13:07:07.574 !MESSAGE Bundle update@plugins/org.eclipse.equinox.launcher.win32.win32. x86_64_1.0.100.v20080509-1800/ [29] was not resolved. !SUBENTRY 2 org.eclipse.equinox.launcher.win32.win32.x86_64 2 0 2012-07- 02 13:07:07.575 !MESSAGE Platform filter did not match: (& (osgi.ws=win32) (osgi. os=win32) (osgi.arch=x86_64))
Symptom
Unable to use the IBM SPSS Deployment Manager thick client application properly on Windows Vista.
Log InLog in to view more of this document
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21605722