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Exporting Word 2007 or 2010 documents to Rational DOORS results in "Run-time error 5"

Troubleshooting


Problem

Attempts to export a Microsoft Word 2007 or 2010 document to IBM Rational DOORS results in the error "Run-time error 5".

Symptom

When you try to export a Microsoft Word 2007 or 2010 document to Rational DOORS you may get the following error:

Microsoft Visual Basic
Run-time error ‘5’:
Invalid procedure call or argument

Image

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21605435