IBM Support

Implicit FTPS connection fails on IBM DataPower Gateways

Troubleshooting


Problem

When DataPower connects to a backend FTP server that uses implicit FTPS, the connection fails with a timeout error. Why is this happening?

Symptom

An error message similar to the following is logged:

mpgw error 0x80e00625 mpgw (FTP_MPGW): Connect to URL 'ftp://hostname:990/Test/sample.txt.tmp?Rename=sample.txt' timed out

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"ARM Category":[{"code":"a8m50000000CdxeAAC","label":"DataPower-\u003EMessaging \/ File Transfer (MT)-\u003EFTP\/SFTP"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 May 2025

UID

swg21600219