IBM Support

Installing Japanese from the language pack causes display problems

Troubleshooting


Problem

After you install Japanese from the language pack, a report shows erroneous characters if you select English at the IBM Security Identity Manager logon. However, if you select Japanese as the language at the logon, the report is correctly displayed.

Symptom

The default English font does not support DBCS characters, so the Japanese language report displays incorrectly if the locale is English. To view reports generated in a double-byte character set (DBCS) language, specify a font that is capable of displaying DBCS characters. This workaround applies for locales other than English when DBCS characters are not supported by the respective font.

Complete these tasks:

1. Open the ISIM_HOME/data/enRoleFonts.properties file.

2. Comment out the $LOCALE=$font_name line for the English font. For example, if characters in the report are Japanese, and $LOCALE = en, comment out
en=sans-serif.

3. Add a new line for the $LOCALE=$DBCS_character_support_font_name. The following fonts are supported:
– Japanese
– Simplified_Chinese
– Traditional_Chinese
– Korean

[{"Product":{"code":"SSRMWJ","label":"IBM Security Identity Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21597734

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