Troubleshooting
Problem
InfoSphere Guardium Installation Manager (GIM) client failed to register after installation of the Guardium GIM client. Error "GIM Client failed to register (500, read timeout)" appears in the Central GIM log.
Symptom
"GIM Client failed to register (500, read timeout)" error is logged in the Central GIM log on the database server after installing the Guardium GIM client.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"}],"Version":"10.0;10.0.1;10.1;10.1.2;8.2;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21597699