Troubleshooting
Problem
User performs a database optimise by clicking "Maintain - User - Single Mode" then "Maintain - Database - Optimize" then ticking all options. Or user has enabled Audit Log and receives error message.
Symptom
Screen:
Information
Standard Error
Number: 5
Source: FrangoDirect.Optimize.DeltePeriodZeroValues#ControllerProxtClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. -->
System.Runtime.InteropServices.COMException (0x0040E14): ORA-04098: trigger 'schemaname.TRG_XDB50' is invalid and failed re-validation
at FrDatabaseBT.OptimiseTClass.DeletePeriodZerioValues...
<...>
[OK]
Event Viewer (Application log)
Log Name: Application
Source: Cognos Controller
Date: 15/02/2012 15:27:17
Event ID: 0
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SERVERNAME
Description:
Standard Error
Number: 5
Source: FrangoDirect.Optimize.DeletePeriodZeroValues#ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x80040E14): ORA-04098: trigger 'schemaname.TRG_XDB50' is invalid and failed re-validation
at FrDatabaseBT.OptimizeTClass.DeletePeriodZeroValues(String sGuid, String sUser, Int32 nYear)
at Cognos.Controller.Proxy.CCRWS.OptimizeT_DeletePeriodZeroValues(String sGuid, String sUser, Int32 nYear)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at Cognos.Controller.Direct.Optimize.DeletePeriodZeroValues(Int32 nYear)
at Cognos.Controller.Forms.Form.frmOptimize.IRun_DoRun()
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Document Information
Modified date:
08 May 2025
UID
swg21584719