IBM Support

NameServer timeout and Cluster failover issues

Troubleshooting


Problem

A loss of communication with and between the NameServers leads to a failover of Services while the Primary ImpactServer is still up and running.

Symptom

A Service that was running on the Primary fails over to run on the Secondary ImpactServer when it is still valid on the Primary and the Primary ImpactServer is still up and running.

[{"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Netcool\/Impact","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"}],"Version":"6.1;6.1.1;7.1.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21580292