IBM Support

Starting IBM Rational DOORS results in error "Cannot connect to server"

Troubleshooting


Problem

Attempts to start IBM Rational DOORS results in the error "Cannot connect to server 19353@IBM-A5A7N7VIQU0 Server not found".

Symptom

You can not start the Rational DOORS client.

The full error message is as follows:


"Cannot connect to server 19353@IBM-A5A7N7VQU0 Server not found"


image

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3;9.0;9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2;9.5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21580266