IBM Support

XG45 appliance with firmware version 4.0.2 incorrectly shows the AO Feature as enabled and available

Troubleshooting


Problem

If the Option for Application Optimization (AO) license is applied to firmware version 4.0.2 on an XG45 appliance, the device features incorrectly show the AO Feature as enabled and available.

Symptom

If you purchased an AO (AptOpt) license for your XG45 appliance at a firmware level of 5.0.0 or later, and you apply that license to a 4.0.2 version of firmware, the AO feature incorrectly shows as enabled and available for the 4.0.2 version of firmware.

AppOpt is the AO Feature tag name when you run the "show license" command. Here is an example:


xi50# show license


FeatureEnabledAvailable
------- --------------
MQYesYes
TAMYesNo
DataGlueYesYes
JAXP-APIYesYes
PKCS7-SMIMEYesYes
SQL-ODBCYesNo
Tibco-EMSYesNo
WebSphere-JMSYesYes
XG4YesYes
Compact-FlashYesYes
iSCSIYesYes
LocateLEDYesYes
AppOptYesYes
Tibco-RVYesNo
IPMEYesYes

[{"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.0.2;5.0.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 June 2021

UID

swg21579799