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Starting IBM Rational DOORS database server results in "Incompatible database format" error

Troubleshooting


Problem

Attempts to start the DOORS database result in the "Error failed to initialize database: Incompatible database format" error.

Symptom

When starting the IBM Rational DOORS database, you may see an error like:
-E- DOORS_DB_SERVER: Error failed to initialize database:
Incompatible database format

The database fails to start.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21578485